jabi Terms and Conditions

General Provisions

These terms and conditions ("Terms") apply to the jabi platform and all its services. These Terms create a binding agreement between the user ("you" or "member") and jabi ("we" or "the platform").

By creating an account on jabi or using the platform, you are automatically considered to have accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

These Terms may change from time to time. Continuing to use the platform after any change means you have accepted the updated Terms. We therefore recommend visiting this page regularly.

Account Registration and Eligibility

2.1 Age Requirement

Users must be 21 years of age or older to register on jabi and participate in any form of betting or casino activity. Minors are not permitted to create or use an account. jabi reserves the right to verify age at the time of account creation and at any time thereafter.

2.2 One Person, One Account

Each person may create only one account. If a person holds multiple accounts, all accounts will be closed and the associated balances may be forfeited. Operating multiple accounts from the same IP address, device, or payment method is also prohibited.

2.3 Registration Information

Accurate and complete information must be provided at the time of registration. jabi reserves the right to cancel any account created with incorrect or false information at any time. If any registered information changes, you are required to notify customer support immediately.

2.4 Geographic Restrictions

Users from certain countries or regions are not permitted to register on jabi. Any attempt to create or use an account from a restricted region will result in immediate account closure.

Account Verification

jabi follows a KYC (Know Your Customer) process. After registration, or at any time, you may be asked to submit the necessary documents to verify your identity and address.

Accepted forms of identification include:

• National Identity Card (NID)
• Passport
• Birth Registration Certificate (where applicable)
• Driving License

Large withdrawal requests may be held until verification is complete. You can use our 24/7 live chat service for assistance with verification.

Account Responsibility and Security

You are fully responsible for maintaining the security of your account. Sharing or disclosing your login credentials (username and password) with anyone else is strictly prohibited.

• Use a strong password — a combination of letters, numbers, and special characters.
• Avoid logging in on public or shared devices.
• If you notice any unusual activity on your account, notify us immediately.
• You are responsible for all transactions made using your credentials.

jabi will never ask for your password via email or chat. If you receive such a message, treat it as a fraudulent attempt.

Deposits and Withdrawals

5.1 Deposits

The minimum deposit amount on jabi is ৳300. Accepted deposit methods are: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other scheduled banks).

Once a deposit is successful, the balance is added to your account automatically. If you experience any issue with a deposit, immediate assistance is available through live chat.

5.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawals can only be made to the payment method used for the deposit and registered to the account. Withdrawal requests are generally processed within 10 to 45 minutes.

jabi may require verification before processing a withdrawal request. We reserve the right to hold requests involving unusual or suspicious transactions.

5.3 Transaction Integrity

All transactions must be made from a payment account registered in your own name. Deposits or withdrawals through a third party are prohibited and may result in account closure.

Bonuses and Promotional Offers

jabi offers various types of bonuses and promotional offers. Each bonus has its own terms, which are stated in the description of that bonus.

6.1 Welcome Bonus

New members can receive a 100% bonus on their first deposit, up to ৳5,000. The bonus amount must be wagered 20 times before it can be withdrawn. For example: a deposit of ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000, and ৳1,000 × 20 = ৳20,000 must be wagered before the bonus can be withdrawn.

6.2 Bonus Terms

• If a bonus is used for fraudulent purposes, it will be cancelled.
• Another bonus cannot be activated while one is already active.
• jabi reserves the right to modify or cancel any bonus offer.
• Bonuses are usable only in eligible game categories — the eligible games are listed in each bonus description.
• Attempting to withdraw before completing the wagering requirement may result in the bonus and any winnings earned with the bonus being cancelled.

6.3 VIP Cashback

jabi's VIP program has four levels: Bronze, Silver, Gold, and Platinum. Weekly cashback is given as a fixed percentage of that week's net losses. For example: a Gold level member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.8% = ৳160 in cashback.

Betting and Gaming Rules

7.1 Bet Acceptance and Cancellation

Once a bet is finalised, it generally cannot be changed or cancelled. However, jabi reserves the right to cancel bets in the event of a technical error or incorrectly displayed odds.

7.2 Technical Issues

jabi is not liable for losses caused by server downtime, network disruptions, or software errors. In such situations, affected bets or game rounds will be reviewed before a decision is made.

7.3 Live Betting

Odds in live betting can change rapidly. If the odds change between placing a bet and confirmation, the bet will be accepted at the updated odds. If the user does not agree to the new odds, the bet will be cancelled.

7.4 Game Results

All game results are determined by a Random Number Generator (RNG). Games operate according to the RTP and odds set by the game providers. In the event of a dispute over a game result, the game server log will be considered the final proof.

Prohibited Activities

The following activities are strictly prohibited on the jabi platform:

• Coordinated betting or arbitrage strategies intended to circumvent bonus terms.
• Falsifying account information, betting history, or transactions.
• Using the platform for illegal money laundering.
• Placing bets using software bots, scripts, or automated systems.
• Attempting to undermine the platform's security measures.
• Harassing other members or enticing them into fraudulent activities.
• Placing opposing bets on the same event using multiple accounts to claim bonuses.

Involvement in any of the above activities will result in immediate account closure, forfeiture of all bonuses and winnings, and notification to the relevant authorities if necessary.

Account Suspension and Closure

9.1 Closure by jabi

jabi may suspend or close an account at any time for the following reasons:

• Violation of these Terms.
• Providing false or incorrect information.
• Suspicion of fraud or illegal activity.
• Failure to submit required verification documents in time.

9.2 Closure by the User

You may request to close your account at any time. Please withdraw any remaining balance before making the request. Any portion subject to an unfulfilled bonus wagering requirement cannot be withdrawn.

9.3 Inactive Accounts

An account may be marked as inactive if there are no transactions or logins for 365 consecutive days. We will notify you in advance by email.

Responsible Gaming

jabi believes that gaming is a form of entertainment and it is each member's responsibility to keep it within limits. We actively support responsible gaming practices.

Members may request deposit limits, self-exclusion, or a temporary account suspension to protect themselves. If you notice signs of losing control over your gaming, read our responsible gaming guide and seek professional help if needed.

Remember: gaming is for entertainment, not a way to recover losses. For ages 21+.

Privacy and Data Protection

Details about the collection, storage, and processing of your personal information are set out in our Privacy Policy. The Privacy Policy forms an integral part of these Terms.

jabi uses SSL encryption and internationally recognized security technology to protect your information. However, like all internet-based technologies, we cannot guarantee 100% security.

Your information is not shared with third parties, though we may be required to provide information to relevant authorities when legally obligated or to prevent fraud.

Dispute Resolution

For any dispute or complaint, please contact our customer support team first. jabi's customer support team is available in both Bengali and English, 24 hours a day, 7 days a week via live chat and email.

After a complaint is submitted, we will review it within a reasonable time and inform you of our decision. Our decision will be considered final, though it may be reconsidered if a clear technical error is proven.

For answers to common questions, visit our Frequently Asked Questions (FAQ) section — you will find answers to many questions about payments, bonuses, and accounts there.

Changes to Terms

jabi reserves the right to change, revise, or update these terms at any time. Members will be notified via email or a platform notification before any changes take effect.

If you continue to use the platform after updated terms take effect, you will be considered to have accepted the new terms. The latest version of the terms will always be available on this page.

Contact

If you have any questions or comments about these terms, please contact us:

• Live Chat: 24/7 directly through the platform
• Email: [email protected]

Our team provides support in both Bengali and English. To learn more about jabi, visit our About Us page.